隐私政策

最后更新：2026年3月 · 生效日期：2026年3月

Simu（以下简称"我们"）非常重视用户的隐私保护。本隐私政策旨在向您说明我们如何收集、使用、存储和保护您的个人信息，以及您享有的相关权利。请您在使用我们的服务前仔细阅读本政策。

一、我们收集的信息

为了向您提供虚拟号码短信接收服务，我们仅收集必要的最少信息：

  • 注册信息：您注册时提供的电子邮箱地址，用于账户登录和安全验证。
  • 交易信息：通过Apple IAP完成的积分充值记录（不包含您的Apple ID密码或支付卡号）。
  • 订单信息：您购买的虚拟号码、接收的短信内容、订单状态等使用记录。
  • 设备信息：设备型号、操作系统版本、应用版本、设备标识符（用于问题排查和反作弊）。
  • 日志信息：IP地址、访问时间、操作记录等基本日志数据。

重要说明：我们不会要求您提供真实手机号码进行注册或验证，这正是我们保护您隐私的核心理念。

二、我们如何使用信息

  1. 向您提供虚拟号码分配、短信接收、推送通知等核心服务；
  2. 处理您的积分充值、订单退款等交易请求；
  3. 保障账户安全，检测和防范欺诈、滥用等违规行为；
  4. 分析服务使用情况，优化产品功能和用户体验；
  5. 响应您的客服咨询、问题反馈和技术支持请求。

三、信息的存储与保护

3.1 存储地点

您的个人信息存储在中华人民共和国境内的安全服务器上。我们采用业界标准的加密技术对数据进行保护。

3.2 存储期限

我们仅在实现服务目的所必需的最短期限内保留您的个人信息。账户注销后，相关数据将在30日内匿名化处理或删除，法律法规另有规定的除外。

3.3 安全措施

  • 传输层加密：所有数据传输均采用HTTPS/TLS加密；
  • 存储加密：敏感信息经过加密存储，明文密码不会被存储；
  • 访问控制：严格限制内部人员对用户数据的访问权限；
  • 安全审计：定期进行安全评估和漏洞扫描。

四、信息的共享与披露

我们承诺不会向第三方出售、出租您的个人信息。在以下情况下，我们可能会共享您的信息：

  • 服务提供商：与为我们提供技术基础设施、支付处理等服务的合作伙伴共享必要信息（受保密协议约束）；
  • 法律要求：根据法律法规、法律程序、诉讼或政府主管部门强制性要求；
  • 安全保护：在紧急情况下为保护我们、用户或公众的人身财产安全。

我们的短信接收服务通过第三方号码供应商提供，您通过虚拟号码接收的短信内容可能由相应供应商处理。我们与所有供应商签订了数据保护协议，要求其遵守隐私保护标准。

五、您的权利

  • 访问权：您可以在App内查看您的账户信息、订单记录和积分余额；
  • 更正权：如果您的信息有误，您可以通过客服联系我们更正；
  • 删除权：您可以申请注销账户，我们将依法删除您的个人信息；
  • 撤回同意：您可以通过系统设置撤回通知等权限授权；
  • 投诉权：如果您对我们的隐私处理有异议，有权向监管部门投诉。

六、通知权限说明

我们的App会请求发送通知的系统权限，目的是在您收到验证码短信时向您发送实时推送提醒，确保您不会错过重要消息。您可以随时在iOS系统设置中关闭通知权限，关闭后您仍可手动打开App查看短信。

七、儿童隐私保护

我们的服务不面向未满13周岁的儿童。如果我们发现收集了儿童的个人信息，将立即删除相关数据。如果您是家长或监护人并发现您的孩子向我们提供了个人信息，请联系我们。

八、Cookie和类似技术

我们的网站可能使用Cookie和类似技术来提升用户体验、统计访问数据。您可以通过浏览器设置管理Cookie偏好，但这可能影响网站的部分功能。

九、政策更新

我们可能会不时更新本隐私政策。更新后的政策将在本页面公布，重大变更我们会通过App内通知等方式告知您。继续使用我们的服务即表示您同意受更新后的政策约束。

十、联系我们

如果您对本隐私政策有任何疑问、意见或建议，或需要行使您的相关权利，请通过以下方式联系我们：

我们将在收到您的请求后15个工作日内回复。

Privacy Policy

Last updated: March 2026 · Effective date: March 2026

Simu ("we", "us") takes user privacy very seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information, as well as the rights you have. Please read this policy carefully before using our service.

1. Information We Collect

To provide you with virtual number SMS receiving services, we collect only the minimum necessary information:

  • Registration information: The email address you provide during registration, used for account login and security verification.
  • Transaction information: Credit top-up records via Apple IAP (does not include your Apple ID password or payment card number).
  • Order information: Records of virtual numbers purchased, SMS content received, and order status.
  • Device information: Device model, OS version, app version, and device identifiers (for troubleshooting and anti-fraud).
  • Log information: IP address, access time, and operation records.

Important: We do NOT require your real phone number for registration or verification — that is our core commitment to protecting your privacy.

2. How We Use Information

  1. To provide core services: virtual number allocation, SMS reception, push notifications;
  2. To process credit top-ups, order refunds, and other transactions;
  3. To ensure account security, detect and prevent fraud and abuse;
  4. To analyze service usage and improve product features and user experience;
  5. To respond to customer inquiries, feedback, and technical support requests.

3. Data Storage & Security

3.1 Storage Location

Your personal information is stored on secure servers. We use industry-standard encryption to protect your data.

3.2 Retention Period

We retain your personal information only for the shortest period necessary to provide the service. After account deletion, data will be anonymized or deleted within 30 days, except as required by law.

3.3 Security Measures

  • Transport encryption: All data transmitted via HTTPS/TLS;
  • Storage encryption: Sensitive information is encrypted at rest; plaintext passwords are never stored;
  • Access control: Strict limits on internal personnel access to user data;
  • Security audits: Regular security assessments and vulnerability scanning.

4. Information Sharing & Disclosure

We promise never to sell or rent your personal information to third parties. We may share information in the following cases:

  • Service providers: Partners who provide technical infrastructure and payment processing (bound by confidentiality agreements);
  • Legal requirements: As required by laws, legal proceedings, lawsuits, or mandatory government requests;
  • Safety protection: In emergencies to protect the personal and property safety of us, our users, or the public.

Our SMS receiving service is provided through third-party number suppliers; SMS content you receive may be processed by those suppliers. We have data protection agreements with all suppliers requiring them to comply with privacy standards.

5. Your Rights

  • Right of access: You can view your account info, order history, and credit balance in the app;
  • Right to correction: If your information is incorrect, you may contact us to correct it;
  • Right to deletion: You may request account deletion, and we will delete your personal information as required by law;
  • Withdraw consent: You may withdraw permission grants (such as notifications) in system settings;
  • Right to complain: If you disagree with our privacy practices, you have the right to file a complaint with regulators.

6. Notification Permission

Our app requests system notification permission to send real-time push alerts when you receive SMS verification codes, ensuring you don't miss important messages. You can disable notification permission in iOS Settings at any time; you can still open the app manually to view SMS.

7. Children's Privacy

Our service is not directed to children under 13. If we discover we have collected personal information from a child, we will delete that data immediately. If you are a parent or guardian and discover your child has provided us with personal information, please contact us.

8. Cookies & Similar Technologies

Our website may use cookies and similar technologies to improve user experience and collect traffic statistics. You can manage cookie preferences in your browser settings, though this may affect some website features.

9. Policy Updates

We may update this Privacy Policy from time to time. Updated policies will be posted on this page, and material changes will be communicated via in-app notifications. Continued use of our service constitutes acceptance of the updated policy.

10. Contact Us

If you have questions, comments, or suggestions about this Privacy Policy, or need to exercise your rights, please contact us at:

We will respond to your request within 15 business days.