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常见问题

Simu是一款提供全球虚拟手机号码短信接收服务的App。您可以使用它获取临时虚拟号码,用于注册Telegram、Google、OpenAI等各种在线服务,保护您的真实手机号不被泄露。
1. 新用户注册即赠送5积分体验;
2. 通过App Store内购(IAP)充值积分,支持多种套餐选择;
3. 关注后续推出的活动和优惠获取额外积分。
可能的原因包括:
1. 目标平台对该号码进行了风控限制(不同平台政策不同);
2. 短信有延迟,请耐心等待1-2分钟;
3. 网络或运营商临时故障。

建议:如果超过3分钟未收到短信,请点击"取消订单",积分会全额退还,然后尝试更换国家或重新购买号码。
每个号码购买后有15分钟左右的有效期用于接收短信。成功接收到验证码后服务即完成。号码是临时资源,到期后会自动释放并可能分配给其他用户。我们不建议将虚拟号码用于绑定需要长期使用的重要账号(如银行账号)。
以下情况可以退款(积分退还):
• 号码未激活前取消订单;
• 激活后未收到任何短信并取消订单。

以下情况不支持退款:
• 已成功收到验证码短信;
• 订单超时自动关闭(已激活的情况);
• 充值积分的退款需通过App Store申请。
我们支持全球100+国家和地区的虚拟号码(包括美国、英国、中国、香港、日本、韩国、俄罗斯、德国、法国等),以及500+主流平台服务(Telegram、Google、OpenAI/ChatGPT、WhatsApp、Facebook、Instagram、TikTok、Discord、Netflix、Amazon等)。具体可用的国家和平台以App内实时展示为准。
我们请求通知权限是为了在您收到验证码短信时向您发送实时推送提醒,这样即使App在后台运行,您也能第一时间知道验证码到达,避免因错过短信而导致号码过期。您可以随时在iOS系统设置中关闭通知权限,不会影响核心接码功能的使用。
使用虚拟号码接收验证码可以有效保护您的真实手机号不被泄露给第三方平台,减少收到垃圾短信和骚扰电话的风险。但请注意:
1. 请勿使用本服务进行任何违法活动;
2. 虚拟号码为临时资源,请勿用于绑定重要长期账号;
3. 请妥善保管您的账号信息,避免账号被盗。
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Frequently Asked Questions

Simu is an app that provides global virtual phone numbers for receiving SMS verification codes. You can use it to get temporary virtual numbers for registering services like Telegram, Google, OpenAI, and more, protecting your real phone number from being exposed.
1. New users receive 5 free trial credits upon registration;
2. Purchase credits via App Store In-App Purchase (IAP) with multiple package options;
3. Stay tuned for upcoming promotions and events to earn extra credits.
Possible reasons include:
1. The target platform has risk control restrictions on that number (policies vary by platform);
2. SMS may be delayed - please wait 1-2 minutes patiently;
3. Temporary network or carrier issues.

Suggestion: If no SMS arrives after 3 minutes, click "Cancel Order" for a full credit refund, then try a different country or purchase a new number.
Each number has a validity period of about 15 minutes for receiving SMS after purchase. The service is completed once the verification code is received. Numbers are temporary resources that are automatically released after expiration and may be assigned to other users. We do not recommend using virtual numbers to bind important long-term accounts (such as bank accounts).
Refunds (credit returns) are available in the following cases:
• Cancel the order before activating the number;
• Cancel after activation if no SMS is received within the validity period.

Refunds are NOT supported when:
• The verification code SMS has been successfully received;
• The order timed out and closed automatically (when already activated);
• Refunds for credit top-ups must be requested through the App Store.
We support virtual numbers from 100+ countries and regions (including USA, UK, China, Hong Kong, Japan, Korea, Russia, Germany, France, etc.), and 500+ mainstream platform services (Telegram, Google, OpenAI/ChatGPT, WhatsApp, Facebook, Instagram, TikTok, Discord, Netflix, Amazon, etc.). Available countries and platforms are subject to real-time display in the app.
We request notification permission to send you real-time push alerts when you receive an SMS verification code, so even if the app is running in the background, you'll know immediately when the code arrives, avoiding number expiration from missed messages. You can disable notification permission in iOS Settings at any time without affecting core SMS receiving functionality.
Using virtual numbers to receive verification codes can effectively protect your real phone number from being exposed to third-party platforms, reducing the risk of spam SMS and harassing calls. However, please note:
1. Do not use this service for any illegal activities;
2. Virtual numbers are temporary resources - do not use them for important long-term accounts;
3. Keep your account information secure to prevent account theft.